Privacy Policy

Last Updated: [15 Aug 2024]

At AKAAF, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

Personal Information: This includes your name, email address, phone number, date of birth, and government-issued identification.
Transaction Information: We collect details of transactions you conduct using our platform, including the amount, currency, recipient’s information, and method of payment.
Technical Information: This includes IP addresses, browser type, device information, and other technical data when you use our website or mobile app.
Usage Information: We collect information about how you use our platform, including the pages you visit, the time spent on our website, and your interactions with our services.

2. How We Use Your Information

We use the information we collect to:

Provide Services: Process your transactions, manage your account, and provide customer support.
Improve Our Platform: Analyze and enhance our services, ensure technical functionality, and prevent fraud.
Communication: Send you transactional communications, such as receipts and notifications, and inform you of any updates or changes to our services.
Legal Compliance: Comply with applicable laws, regulations, and legal processes, including anti-money laundering (AML) requirements.

3. Sharing Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with trusted third parties that assist us in providing our services, such as payment processors, banks, and customer support services.
For Legal Reasons: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

4. Data Security

We take your security seriously and implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and regular security assessments.

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have the right to:

Access Your Information: Request a copy of the personal data we hold about you.
Update Your Information: Correct or update your personal data.
Delete Your Information: Request the deletion of your personal data, subject to legal and contractual restrictions.
Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions in our emails.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are compliant with applicable data protection laws and provide adequate safeguards for your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ, AKAAF LTD